Archive for June, 2010

Five Ways to Regain Innovation Greatness

Tuesday, June 29th, 2010

It’s always interesting to check out the business bestseller lists and find a long-running title like Good to Great still selling briskly after being in print for nearly ten years. (One might even say that Jim Collins wrote his bestselling book with the goal of being, ahem, Built to Last) There’s clearly a huge, pent-up demand from mainstream business readers for this type of content. Senior executives want to know how companies like Amazon, Apple or Google became market giants. Line managers want to know the daily steps that companies like GE have taken to stay at the top of their game for so long.

But what about formerly great companies that are now merely good — the ones that went from Great to Good and are now trying to re-claim their innovation mojo? As experts such as Steven Levitt of the New York Times Freakonomics blog have pointed out, these companies that have gone from Great to Good are more common than one might think.

After all, the Great Recession has helped to shake out the business leaders within every industry. Within the housing sector, it means that many formerly great companies – like Home Depot and Fannie Mae – are attempting to re-claim their innovation greatness after a brutal real estate shakeout.  Regardless of industry, the various strategies for regaining innovation greatness revolve around one of the following pivot points:

(1) Focusing on the Core – Not surprisingly, the most popular strategy is to retrench and focus on what works. For companies, that means abandoning all the useless product line extensions, closing down stores and focusing on what made you great in the first place. Greater focus on the core inevitably leads to better results, at least in the near-term.

(2) Expanding into New Markets – This is basically the opposite of focusing on the core – it’s for companies that are facing long-term structural changes to their industries or consumer base. This means finding new markets to penetrate — and in some cases, creating entirely new ones from scratch. In other words, finding the next Blue Ocean.

(3) Bringing in New Talent – Sometimes this is as simple as bringing in the original founder or CEO to revitalize the troops. Consider how Michael Dell returned to Dell to guide the company to a new round of growth. Sometimes it requires bringing in an outsider who doesn’t come with baggage in the form of preconceptions of how an industry operates.

(4) Changing Market Perceptions – Changing the way people view your company usually requires a massive new re-branding campaign. In the case of Gap, it meant bringing in celebrities like Sarah Jessica Parker to merchandise product in new ways. In the case of Polaroid, it means bringing in Lady Gaga as the new Creative Director. The goal of any re-branding campaign is to remind consumers of what made you great in the first place, while adding a bit more “sizzle” to your classic offerings.

(5) Cutting the Fat - The basic idea behind this premise is that your company or organization has gotten weak and lazy over the years and it’s time to go on a new fitness regime to shed some weight. Usually, this strategy goes hand-in-hand with focusing on the core. For some companies, it’s as simple as bringing in the management consultants to find redundancies and possible cost reductions — like that Gulfstream corporate jet.

Of course, most companies attempt all sorts of permutations of these strategies, depending on how precarious they view their situation.

Starbucks, for example, has taken all five steps to re-claim its innovation greatness over the past 24 months. First, Starbucks re-focused efforts around its “core” — bringing back Pikes Peak as a symbol of their devotion to great coffee and re-evaluating its other food and beverage offerings. They’re also instituting free Wi-Fi as of July 1 to revitalize the Starbucks cafe as a true “third place” destination. Secondly, they’ve expanded into new markets, mostly by experimenting with emerging technological platforms like Foursquare that connect online fans and offline Starbucks stores. Thirdly, Starbucks brought back original founder Howard Schultz in 2008 after an absence of eight years to infuse new energy. Fourth, they’ve tweaked their marketing campaigns in realization that the recession (and greater competition from the likes of Dunkin’ Donuts and McDonald’s) means that asking consumers to pay $5 per coffee is no longer as feasible as it once was. Fifth, they’ve embarked on an ambitious plan to pare back costs and streamline their store rollout strategy.

Will these steps be enough to restore Starbucks to innovation greatness? The steps are certainly an encouraging sign that the company is serious about regaining its innovation mojo. Until Jim Collins decides to write Good to Great… to Good to Great, the question of how great companies can regain their former market status will be one for business schools to debate for years to come.

What do you think?

Photo Credit: Wikimedia Commons

Therapy-bots: An Innovative Answer to Autism Treatment

Wednesday, June 23rd, 2010

In a world of convenience, one thing that’s always been a difficulty is suitable health care. Epicenters of progressive and innovative treatments are often in large cities that can be hundreds of miles away from the families that actually need attention. For disorders that have no succinct plan of attack, this can result in more fruitless trips to medical centers than productive ones. Furthermore, for families of autistic children that need constant attention and forward-motion for genuine long-term improvement, this can be very emotionally and financially draining.

Autism is a word that is thrown around a lot but not truly understood. Amidst rumors of vaccine-related cases and the anger that speculation has evoked, a pressing need to address the shortage of qualified therapists for the one in 110 children that falls under the “spectrum” of autism must take precedence.

Autism is described as a “spectrum disorder” because it affects each person differently and to a varying degree. The main symptoms seen across the board include difficulties with spoken language, motor skills, and social interaction. People afflicted with the disorder tend to fixate on objects and details and have difficulties connecting with other people on any social level.

There is no known cause of autism that is singularly responsible for the variety of disabilities that are included under the “umbrella.” There are, however, many types of biomedical and psychological treatments currently being used.

Sensory integration is a form of autism therapy that helps children become familiar with certain situations that might otherwise be distressing to them. It uses a combination of interactive technologies such as sight, sound, and touch to help establish a higher baseline of normalcy that the child can tolerate, in turn making the child more peaceful and at ease with his or her environment. In order for autism to be treated most effectively, it must be diagnosed as early as possible so that treatment may begin immediately.

The gap in the amount of kids that can be treated by qualified therapists is hoped to be addressed by taking therapy to the next level in using robots to interact with the children. The University of Southern California has taken sensory integration therapy, in combination with robotics, to produce a robot called Bandit that has the ability to make simple facial expressions and movements coupled with a complex decision-making ability in response to the child’s behavior.

In order to reach the children on a level they are most comfortable with, Bandit takes what’s known as a “humanoid” form. If he were to be designed too human-like, it would defeat the purpose of his existence since autistic children prefer machines over humans due to their predictability.

Bandit itself can only use pre-programmed visual cues, or cues read by an engineer that can also manually operate the robot, to react to the child and monitor his/her behavior to accurately respond. It also uses cameras and a microphone that can record a compiled video if the child is particularly agitated. Then the video can be reviewed at a later time with parents and doctors to determine the cause of distress.

MIT has developed a wristband that can be worn which would provide added feedback on the emotional state of the child. This in combination with any robot on the market used for autism therapy would make it an even more efficient tool since it could read the heart-rate, perspiration level, and breathing rate of the child and feed that information into the robot for a more tailor-made response. When used in conjunction with a superior monitoring system, such as the wristband sensor system, this innovative robotic therapy becomes a completely personalized autism treatment plan for each individual child that is afflicted.

Temple University has been doing research on their own robot called KOALA that uses fuzzy logic to store behavioral and social cues over time.  With this small amount of artificial intelligence, the robot can personalize itself for the child to which it belongs.

The developer of Bandit, Maja Mataric, wants to put a Bandit in every autistic child’s home for about the cost of a laptop within the next decade. The complexity of Bandit and the need to make it as benign as possible to the children in which it hopes to treat will make an inexpensive price tag difficult. The many moving parts on the face coupled with a quiet motor to prevent distress in the child are cited as the main problem areas for cost.

Doctoral student, Marek Michalowski, at Carnegie Mellon University, and his mentor Dr. Hideki Kozima of Miyagi University in Japan, disagree with other labs about the degree of humanization that therapy robots should have. He believes that in order to truly connect with the child, the robots have to be much less humanoid and more cartoonish to account for the autistic tendency to prefer objects over people. His mentor’s creation, Keepon, is a bubbly little guy whose only movements are to bop and dance around on his platform. As he only has two small camera eyes and a microphone nose, there are no external moving arms, fingers, eyebrows, lips, etc., to drive up the cost.

Considering that the average lifetime cost of caring for an autistic child is between $3.5 and $5 million dollars, the more inexpensive the treatment robot, the better. One amazing benefit that cannot be overlooked is the ability to bring the robot home with the child no matter where the family lives, making long commutes to hospitals and treatment centers in larger cities less frequent.

This is a location-independent treatment option that can revolutionize the way we manage autism by putting therapy more in the hands of families and friends than in the hands of doctors. This has the distinct advantage of keeping children more at ease around those they most trust and love.

By automating the therapy via robotics, we have the potential to reach children that would have never received proper treatment in the past. Not only that, but the human faults that we all encompass – temper, lapses in attention spans, laziness – will no longer be an issue. Therapy-bots like Bandit and Keepon have the ability to maintain decorum, not lose their tempers (because they don’t have them), and keep working until the job is done. Or until their batteries need to be replaced.

What do you think?

Photo Credit: Clint JCL

World Innovation Forum Recap: Day 2

Monday, June 21st, 2010

The following is an account of the second day of the World Innovation Forum. For a review of the first day please see here. Speakers for Day 2 included: Seth Godin, Brian Shawn Cohen, Wendy Kopp, Ursula Burns, Joel Makower, Jeffrey Hollender, and Robert Brunner. It must be said that one of the bigger disappointments during the event was something over which HSM, the event organizer, had no control. Twitter, for whatever reason, decided to embrace its inner FAIL Whale and choked for much of the proceedings. This was a disappointment to many for whom Twitter is a great way to keep in touch with the themes of a conference as they arise. Not too sure if that feedback made its way back to Biz Stone (final speaker at the conference on Day 1) but we can only hope so. That said, for those in attendance the World Innovation Forum itself became a backdrop to a whole lot of innovative happenings and the following is a rapid journey through some highlights.

Day 2
Remember when I said that the widely read may sometimes be disappointed by seeing authors of their favorite books at conferences? The same can be said for Seth Godin’s presentation. I love his work. He is also a formidable presenter; he is engaging, funny, thought-provoking. If you know his books, you know the subject matter. His most recent effort is the book, Linchpin. Of the presenters, it was obvious that Godin not only knows what is expected of him, he knows how to over-deliver. While no new information was shared, the power of his story-telling is wonderful. He was a great way to wake up and be energized for the day. Favorite Godin quote: “A genius is someone who shows up as their authentic self, ready to change the world.”

Brian Shawn Cohen, the current Vice Chairman of the New York Angels (an investment group), came to the stage with the intent of trying to engage, via his shiny new iPad and Twitter, with the audience. His presentation was a dense mix of history lessons and personal asides. While I understand that innovation attempts sometimes result in failure, that understanding didn’t make it any easier to witness it live and in-person.

Another personal highlight was the presentation of Wendy Kopp, founder and CEO of Teach for America. There are few people who I admire in education as much as Kopp and what she has created in bringing the best and brightest into the neediest rural and inner-city schools in the USA. She is an inspiration and didn’t disappoint in her presentation as she talked about how her personal innovation has led to so many alumni of Teach for America creating their own education innovations in schools, districts and communities both as teachers and as administrators. Her key ingredients for innovating successfully in education were: create a culture of achievement; maximize engagement at all levels both inside and outside the school; and, maximize accountability.

Ursula Burns, the CEO of Xerox, was interviewed by yet another Bloomberg TV anchor and she was phenomenal. Here is someone who helped save one of the most iconic technology brands in the world and she was self-effacing, focused and has the levers of her business down cold. She shared the way she has expanded the view of the business so that the problems that Xerox solves are now broader. Burns also was blunt in her assessment of the current economy, “crisis is a great motivator. If everything is ok there is resistance to change.” Her take is that the best time to mix things up and innovate is when everything is uncertain, because you have permission to try to make things right. Burns was a pleasure to see and her perspective was galvanizing.

At this point the event took a turn to the Green. Joel Makower, the Executive Editor of GreenBiz.com, took the stage and talked about the ways consumer products companies are responding to the need to be more sustainable. He provided a great overview of types of product innovation and how we need to rethink packaging and delivery. To those in attendance he also suggested that the light bulb as a meme for innovation seems old: what image will represent ideas in another 100 years? He also highlighted the fact that the stories we tell have a weight to them. For example, green stories are hard to tell because they reveal how bad a product may be for the environment, even thought it might be better than all the rest. Very nice setup for rethinking what we are doing and should do in the innovation space.

Also presenting on the topic of green was Jeffrey Hollender, the Executive Chairperson of Seventh Generation. Like Makower, Hollender felt that the storytelling about green products (stories that aren’t green washing) is difficult because so much of what we consume has a deleterious effect on the environment. He talked about the express need for leaders to drive innovation from a humble perspective. His perspective: they cannot lead anything; leaders need to facilitate and create a path for the resources of the organization to innovate and develop the answers to our most pressing problems.

The final presenter of the Forum was Robert Brunner. Brunner is one of the partners in the firm Ammunition Group and apart from being one of the premier industrial designers of the age (see his work at Apple and Pentagram for evidence of this) he is today leading the charge on strategic innovation through product design. Giving by far the most audio-visually rich presentation of the event, Brunner also delivered the goods. One of the highlights of his presentation was his examination of the value of great products not lying in object design (which is important) but in the complete user experience. The ecosystem in which the product resides is what makes (or breaks) the product regardless of whether or not the object design is good.

If you were going to spend time connecting with people who want to understand, teach, or explore innovation as a practice and a way of deriving more value from innovation in their enterprises there were many worse places you could have been this week. HSM created an event that was big enough for everyone to explore their passions. If you didn’t find something that you could connect to, take home, or make your own – your weren’t looking hard enough.


Photo Credit: Aweigend

Recap of World Innovation Forum June 8-9, 2010

Friday, June 18th, 2010

The World Innovation Forum 2010, the fifth such conference, was held at the Nokia Theatre on Times Square in Manhattan this week. For over 900 attendees, presenters and organizers it was an opportunity to explore several innovation themes over the course of two days. The interesting thing was that much of the value of the event wasn’t necessarily to be had in the room at the venue. There were smaller luncheons, after-hours gatherings over food and drinks, and even an “unconference” event during which people capitalized on the opportunity to meet and learn from each other.

The first day of the World Innovation Forum began with a brief welcome from Patricia Meier, the President of HSM North America. HSM are the founding organization behind the World Innovation Forum and it’s bigger sibling, the World Business Forum, held at Radio City Music Hall later in the year. The event was led by Polly LaBarre, who served as master emcee for the event. LaBarre did a great job in tying together the themes from each day and would make an appearance at the end of each morning and afternoon presentations. Speakers for Day 1 included: Michael Porter, Michael Howe, Jeff Kindler, Chip Heath, Andreas Weigend, and Biz Stone. The following is a snapshot of each. Note: this is one person’s perspective and in no way reflects the totality of the experience

Day 1

Michael Porter, one of the world’s foremost thought leaders on strategy and international competitiveness, opened the event with his vision for the reinvention of healthcare. His presentation, while primarily focused on the highly dysfunctional USA healthcare system, drew from examples of best practices and outcomes from around the world. He noted that, “we don’t measure patient compliance which is critical to outcomes,” and that, “healthcare outcomes are the competitive domain and not cost containment – which is a zero-sum game.”

Porter noted that the focus should be on creating value for patients. That competition should be related to that value, centered on medical conditions over the full cycle of care, with the goal being to optimize outcomes. Based on his research he found that high quality care should be less costly over the long term especially when focused on driving competition through integrated patient care and bundled costs for care cycles (not specific to an individual procedure.) This integrated vision is very much emblematic of the integrated thinking defined by Roger Martin in his book, The Opposable Mind. Porter returned later in the morning in a one-on-one interview in which he focused more on the current state of the US and global economy. Apparently we need to innovate our way out of this mess!

Following Porter but still in the realm of healthcare innovation was Michael Howe, the former CEO of Minute Clinic. Howe’s focus was on describing a model for innovation he terms PACE: Purpose, Acceptability (by end users), Culture (of accountability), and External (influences encountered). A key aspect of Howe’s presentation was the remarkable success Minute Clinic had in patient care satisfaction ratings. The driver of that satisfaction was the operation’s focus on only addressing a limited few medical complaints, addressing them completely, and referring those that they did not address to local providers. Expectation management is once again seen as a key ingredient in success.

The CEO of Pfizer, Jeff Kindler, was the final element in the healthcare innovation mix. He was interviewed by Erik Schatzker, an anchor and editor-at-large from Bloomberg TV. Kindler landed on his drive to innovate at Pfizer immediately when he said, “Pfizer’s opportunity is to engage all 90000 employees and collaborate outside in an enterprise platform for innovation.” He noted that he is always seeking to balance small-scale innovation with the power of scale that comes with a large organization. Kindler also noted the value of the relatively recent Wyeth acquisition and its successful integration as a basis for increased innovation.

Of great personal interest to me was the presentation by Chip Heath, one half of the spectacularly successful Heath brother research and writing duo. This was the point at which my appetite for reading and absorbing the great work of others runs smack into the reality of conference attendance. If you read widely, often you will be disappointed when you see authors in person. Not because they aren’t engaging, but most likely because their presentations will be mostly driven by the details already presented in their most recent books. This is not a good or bad thing. I’m sure that there were plenty of people in audience who thought Heath’s presentation was enlightening – it was certainly entertaining as he is a great raconteur. But if you want to know more about the presentation details read Switch: How to change things when change is hard. You’ll have the full benefit.

Up next was the veritable human whirlwind that was Andreas Weigend, former Chief Scientist of Amazon and data hound extraordinaire. I had the good fortune to see Weigend in a less formal setting over lunch and his enthusiasm for the power of data is infectious. His pitch, using data as a rapid learning tool to drive innovation, was a hold onto your seats kind of journey. A fact that was highlighted at the end of the day by Polly LaBarre, the emcee for the Forum who was part of the original team at FastCompany magazine and author of Mavericks at Work. LaBarre described Weigend’s talk as, “a roller-coaster of a wild ride,” and it was.

The last event of the day was an interview of Biz Stone, co-founder of Twitter, by Margaret Brennan an Anchor and reporter for Bloomberg TV. While the interview was awkward to say the least, Stone managed to reveal some nuggets about the present and future in store for Twitter. He noted that 60% of the new Twitter members are from outside the USA and that the strongest growth recently was in Japan. Stone also noted that much of the innovation for Twitter came from outside the company, being user generated, and that Twitter responded as users pulled (or pushed) them in new directions.

All in all, a great day, followed by an opportunity to socialize over drinks and make new connections at an Audi-sponsored reception for all attendees, from which came one of the best tweets of the evening, “Awesome #wif10 conference reception appetizer – dates wrapped in #bacon! Oh yes!”

Photo Credit: Litanmore

Why Do We Retire at 65? An Innovation Story

Wednesday, June 16th, 2010

Here’s an interesting question:

Why is the Retirement Age 65 in most developed countries?

I’ll give you a second to think about it. Or google it.

Here’s a hint: the retirement age of 65 was first selected in 1880.

Here’s the answer: the retirement age was set at 65 because when it was first introduced by Otto von Bismarck, hardly anyone lived that long. Here’s a quick rundown on that:

The age of 65 was originally selected as the time for retirement by the “Iron Chancellor,” Otto von Bismark of Germany, when he introduced a social security system to appeal to the German working class and combat the power of the Socialist Party in Germany during the late 1800s. Somewhat cynically, Bismark knew that the program would cost little because the average German worker never reached 65, and many of those who did lived only a few years beyond that age. When the United States finally passed a social security law in 1935 (more than 55 years after the conservative German chancellor introduced it in Germany), the average life expectancy in America was only 61.7 years.

I’ve asked this question in classes recently, and most people choose an answer that is something like ‘because by the time we reach 65 years, we’re ready for a break.’ But the fact that most of us can now think about being retired for 15 years or so is completely an accident. The original idea is that we retired at 65 because no one was supposed to live past that age.

What changed?

Innovation, and lots of it.

There has been technological innovation, like x-rays and PET scans.

There has been a range of medical inventions that have been turned into product innovations, like penicillin, chemotherapy and vaccinations.

There have been process innovations – possibly the biggest medical invention since Bismarck’s time has been germ theory, which has led to radical process innovations like hand washing and sterilization.

There have been service innovations, like the provision of universal health care in, well, most developed and developing countries.

Basically, all of the medical services, procedures, medicines and routines that keep us alive longer have been invented since the retirement age was set at 65 years of age.

The simple fact of the matter is that the only reason we can expect to have a retirement is innovation. Remember that the next time someone tells you that innovation is just a buzzword that doesn’t mean anything.

What do you think?

Photo Credit: Sean Dreilinger

Innovation and The Culture of Cool

Monday, June 14th, 2010

I’ll start this post by comparing and contrasting two recent technological innovations.

Created nearly ten years ago, innovation #1 was unveiled to the public after months of public speculation and intense curiosity. Built on the reputation of its “brilliant” inventor, this device was lauded for its great utility and revolutionary capabilities. Many saw it as the Next Great Innovation, a technological breakthrough that would change our way of life. Though it’s price tag was high, investors expected sales to brisk and ongoing. However, the hype never translated into general sales, potential buyers were dismissive of the device, and the product eventually faded from the public imagination.

Unveiled more recently, innovation #2 encountered a similar wave of rampant hype and speculation prior to its debut. Built similarly on the reputation of its creators, the product demonstrated revolutionary capabilities and long-term technological promise. Though the utility of the device was clear, critics worried that its price tag and niche targeting would hamper general sales. As it turns, out not only did sales exceed expectations, but the product shows few signs of slowing down.

With all the similarities in their pre-release hype, why did these two products, the Segway (#1) and the iPad (#2) have such different outcomes? The success of the iPad and the failure of the Segway don’t seem tied to their utility. As an urban commuting device, the Segway had a chance to fulfill a valuable niche between walking and driving. Likewise, the iPad’s role as a bridging device between the laptop and the smartphone seems a natural advantage. It’s hard to blame price exclusively, since both the Segway (arppox $5000) and the iPad (approx $500) are luxury items within their industries.

I prefer to view the their success/failure through the lens of the culture of cool. Public acceptance of a product weighs vastly on the link between early adoption and general adoption of a product. In the case of the Segway, early adoption of the product failed to convince a curious public of the usefulness of the device. Rather, early adopters illustrated to the general public the general goofiness of the product. Ridden by silly-looking folks in bright vests and ill-fitting helmets, the two-wheeled people mover became an urban curiosity, something that turned heads for all the wrong reasons.  As a Dylan Tweney from Wired Magazine recently wrote, the Segway “pretty much doomed itself to a niche market: rich guys who aren’t afraid to embarrass themselves in public.”

Like the Segway, the iPad faced an uphill battle in the face of criticism that it would fail to capture a specific target audience. However, in the few months the iPad has been available, the device has outperformed expectations, creating demand that seemed non-existent several months ago. Unlike the Segway, the iPad is slowly earning the Next Big Thing title by capitalizing on its forward-thinking applications and most importantly, Apple’s culture of cool. As a company, Apple succeeds, in part, by pushing technologies just as much as products.  iTunes helped drive acceptance of mp3s, the iPhone brought functionality to the world of smartphones, and now, the iPad is driving Tablet culture. By riding the reputation of its developers and the built-in fan culture, the iPad is succeeding by being an Apple product as much as being a useful device. While the iPad has the history of Apple behind it, the Segway had no such history or community.
While the story of the Segway has already been written, the iPad’s story is just beginning. In the end, both stories demonstrate how that how the Culture of Cool can shape the course of innovation and technological success.

What do you think? Where else have you seen the Culture of Cool make or break the success of an innovation?

Photo Credit: JimmyTheJ

Change as an Opportunity, Not a Threat

Friday, June 11th, 2010

You and I have a unique privilege that not many get to witness during their lifetime. A machine, idea, or resource comes along and sparks a chain of events that historians look back upon as turning points in time. Both technology and culture change in fundamental ways that create new standards of living, and reshuffle the business and political landscape. Unlike a Hollywood script, the repercussions of these changes are rarely recognized overnight; they have influence that echoes for decades before being superseded. These echoes signify steps in which individuals transform a new landscape thanks to innovations technology has afforded them.

According to this set of miraculous predictions from these ~20 year old advertisements, we are now living in the future.While they weren’t so bold as to predict hover cars, they did predict a number of technologies that we now enjoy, and they look quite accurate. When you realize that most of the major technologies in these videos only recently (in the past few years) became practical for the average consumer, it helps put things in perspective. Collectively we are hurtling towards unknown territory as the technologies we adopt are orphaning the “tried and true” methods in both business and life. With computers and the internet as foci, technologies are converging yet expanding outwards in new directions. And as we learn to wield our new tools, we’re finding society echo this change, with the connections between people also converging and expanding. The individuals and businesses who best create new ways to take advantage of the new landscape will ultimately become the Carnegie’s of our generation. Across all subjects over time change is inevitable; the greatest innovators in history were those who understood this fact, embraced it, and had the vision to mold these changes for the collective good.

13 years ago this was an iPhone

I think one of the greatest advances these converging technologies are bringing us, is the realm to multitask. Most people now carry a phone smaller than the 90’s palm pilot, which packs more hardware punch than their personal computer did. I have heard many arguments against multitasking, however anyone who thinks that multitasking is detrimental to progress, probably would have bad mouthed the cotton gin 210 years ago. If one were to take the old adage “we only use 10% of our brain,” then there is no reason the human mind shouldn’t be able to multitask to a scale we can only imagine. This might be the stereotypical Millennial in me, but finding the right balance of distraction, interaction, challenge, and critical thinking is crucial to keeping my motivation fueled throughout the week. Is there a cognitive limit to how much I can do until the law of diminishing returns sets in? Absolutely. Will I ever develop my abilities to their potential if I am not constantly pushing those limits? Absolutely not. The phrase “thinking outside the box” is as cliche as the amount of people who continue to do so. Perfection is an admirable goal, but perpetual improvement is a realistic one which helps concepts and ideas survive the test of time.

Many of the greatest minds in history are notorious for juggling various areas of study, interests, and business. The ones leaving the greatest legacy were those who had impact beyond their field, company, or generation; they were capable of combining vision, with expertise, and the right technology. Simply put: they innovated. We live in an age where people with vision and the tenacity to achieve can ultimately succeed. It’s with this knowledge that businesses, as well as individuals, can hold their heads high facing the tough economic times ahead. We all have an amazing set of tools at our disposal, most of them are free, but the feature that excites me the most is how interconnected we can further become. Not only do we have the largest population of humans to ever roam the earth, but we have the power to tap into this ocean of brain power and set our goals even higher. For the first time in recent history, technology will be influencing the productive capabilities of the crowd versus the individual. We’re already seeing the changes in culture to reflect this shift in power: from a satirical hijacking of an international brand by twitter, elections turning social networks into battle grounds, to people opting to advertise the locations they visit during the day.

So why am I so excited and optimistic for the immediate future of human interactions? I look back at the past century and the great advances in how humans communicated with one another. As part of my job I am exposed to the advances computers and technology are making by eradicating barriers like language and region-centric knowledge. Collaborative technologies hold the promise of a new revolution for the history books. While the 20th century brought us the technology to broadcast a small group of ideas to a large audience, the 21st century flips the pyramid upside down: every individual and business now has the power to be their own apex. The ability of individuals to have a voice as loud as a Multinational company is one that excites me (and terrifies others). However, the ability to see change as an opportunity, and not as a threat, is what separates the innovators from the unoriginal.

What do you think?

Photo Credits: 416Style, Channel R

Room to Grow in Education

Wednesday, June 9th, 2010

Pierre Omidyar, the founder of eBay, offers a praise of individuality in his “Message To The Future” People need room to conduct their own experiments, learn from failures, and grow from personal experiences. The future will face new challenges including an increase in the population, the need to find jobs for more people, and specialization of the workforce.  These changes best occur when people have knowledge of the sciences and have the confidence to act on their vision for changing the world around them, without fear of being punished for their mistakes.

Much of this growth can take place in institutes of higher learning. Students at today’s universities tend to be overwhelmed with their workload, from essays, projects, and various assignments. They very rarely have the time to experiment with learning new techniques and new ideas. I was fortunate enough at my school, Babson College, to be involved in a program that allowed for experimenting with various business ideas in a comfortable setting. Students were clumped together in groups of 30 and given a $3,000 stipend to start a business. There was plenty of time given to brainstorm potential business ideas as well as planning out a strategy for implementation. The result was that I was able to experiment with various sales and marketing techniques, because the professors were evaluating us based on our work and ideas and not on results.

Colleges would do well for their students to incorporate more hands-on simulations of real life projects like business startups (for business students) and perhaps laboratory projects (for science students) that have fewer guidelines and leave the work up to the students to test out different techniques and develop their own style. Professors could guide students throughout their projects by offering their thoughts and giving feedback on students’ work. This way students’ individuality can be preserved and education can return to its student-centric philosophy.

How important do you think it is for students to learn about their field of interest on their own in a comfortable setting?

Photo Credit: Bindaas Madhavi

A Love for Racing, A Talent for Sewing [Pic of the Month]

Saturday, June 5th, 2010

Each month our team at The Henry Ford chooses a collection of photographs to showcase for the Pic of The Month Today’s post is from Jeanine Head Miller, Curator of Domestic Life on May’s Pic of the Month, the racing quilts by Jeanetta Holder.

As a little girl growing up on a Kentucky farm, Jeanetta made her own small racecars out of tobacco sticks and lard cans which she “raced everywhere [she] went.”  Jeanetta’s childhood creative streak soon extended to sewing.  She began to make clothes for her doll–and her pet cat.  By the time she was 12, Jeanetta began sewing quilts, filling them with cotton batting from cotton she grew herself.

Jeanetta was clearly “driven.”  When she didn’t have a car in which to take her driver’s license test, the teenager borrowed a taxicab.  About this same time Jeanetta started going to the race track.  Soon 20-year-old Jeanetta was speeding around an oval dirt track at the wheel of a 1950 Hudson at Beech Bend Park in Warren County, Kentucky.  In the early 1950s, women drivers were uncommon–and so was safety equipment.  Jeanetta was dressed in a t-shirt and blue jeans for these regional races.

Becoming Racing’s Quilt Lady

Jeanetta soon left behind her experience as an amateur racecar driver for a career as a wife, mother, and decorator.  She and her husband moved to Indianapolis in 1953.

Jeanetta–who attended her first Indianapolis 500 race in 1950–remained a racing fan, collecting autographs from drivers whenever she had the chance.  In the mid-1970s, a friend suggested that Jeanetta use her sewing talents to create a racing-themed quilt that included these signatures.  That same year, Jeanetta presented the finished quilt to 1976 Indianapolis 500 race winner Johnny Rutherford.

In the years since, Jeanetta has looked through her pile of fabric and embroidery thread and cut her own quilt design patterns out of newspaper to create over 75 racing-themed quilts.  She has presented them not only to winners of the Indianapolis 500, but also races like the Pocono 500, the California 500 at Ontario, the Norton Michigan 500, and NASCAR’S Brickyard 400.

The winning drivers treasure these quilts.  Bobby Unser’s quilts grace the beds in his home.  Rick Mears built a room onto his house to accommodate the large size quilts

See more pictures and read more on Jeanetta Holder on Pic of the Month.

Cooking as an Innovative Process

Thursday, June 3rd, 2010

I have this habit, you see. When I’m in the grocery store I sometimes buy food I don’t know how to make. Usually I’ve eaten it before in a restaurant, but there was one occasion I hadn’t even done that. I’ll have a vague idea of what the end meal will be, and what other ingredients I need to achieve my creative fancy. I utilize my senses to gauge flavors and how they’ll mesh together. I’m not actively part of the food blogger community, but I do follow several foodies on twitter and facebook. I like reading food reviews, and actively post restaurant reviews on Yelp and CitySearch. I like good food. I use these past experiences as research and basis for my cooking expeditions. But how is cooking with a never before used ingredient innovative?

It’s the process I’m using. I draw upon my knowledge and resources to prepare a framework of what I want to accomplish with the unknown potential of the ingredient. Once a general idea has been established for what the projected outcome will be, I gather materials to assist and facilitate my project. I continue further research to maximize success my success rate (such as recipes on how to properly cook the ingredient so that I don’t end up with an inedible meal or food poisoning.

Once in the kitchen however, it’s down to me and my cooking skills. The actual implementation of my innovative process requires patience, finesse and a little bit of luck. Some of the magic of innovation happens right in the middle of cooking. What if I added this? How will that change the outcome? How much do I add? Innovation in many ways is just cooking an idea to produce a new solution.

What I’ve learned about using an innovative process while cooking:

  • Rely on all of your senses. Things are not always what they seem, and all senses should be used to approach the project—edible or not. Your greatest resource is knowledge.Design a general idea of what you’d like to accomplish, and think of how you might accomplish it.
  • Research. Write in the details of exactly how you will accomplish your plan, supported through your research. Fill in whatever unknown variables that you can.
  • Be flexible. Innovation is not about rigidity, but a fluid transition from one state to another. Even with research and planning, things don’t always go the way you’d like them to. Having a contingency plan helps (I keep frozen dinners in case my meal ends up inedible).
  • Take risks. Sometimes, you just don’t know until you try—and the worst that happens is that you fail and you’re armed with better knowledge for another attempt.
  • Try, try again. Failure is no excuse to give up. All great innovators went through failure before finding success. Find out what failed, approach the situation again from another angle. Someday, I’ll make a perfect casserole. Until then, I’ll keep trying (and suffering through the leftovers!).

What about you? In what ways do you use innovative processes in your daily life?

Photo Credit: KimmiK